By accessing and using the website and app, you agree to accept, without modification, limitation or qualification, the terms and conditions contained herein (the “Agreement”). You represent and warrant that you possess the legal right and ability to enter into this Agreement and to use the website and app in accordance with all terms and conditions herein.
Ideal Tours & Travels tries to ensure that the information contained on the website is as accurate as possible. However, inaccuracies may arise from time to time. The website and/or any of its sister companies accept no responsibility for any errors in the information contained on the Ideal Tours & Travels website. The website contains information about the products and services Ideal Tours & Travels and/or any third party is offering. This information and all other material on the website are provided in good faith. By using the website you agree and acknowledge that the website may update, change or amend the Terms and Conditions and Customer Care Policy and/or other information provided on the website at any time without advance notice. Changed terms and conditions will become effective once posted on the website, and will not have any retrospective effect on existing contractual arrangements made through the website. You should read these terms and conditions every time you visit the website to ensure that you are aware of all the relevant terms and conditions. Accordingly, your continued access and use of the website after any change is deemed to be your acceptance of the modified terms and conditions.
While the website uses all reasonable endeavours to make the website and associated services available, the website cannot guarantee that they will operate continuously or without interruption. Disclaimer of Warranties and Limitation of Liability The website makes no representations or warranties, either expressed or implied, with respect to the website or the contents and, to the fullest extent permissible under the law, disclaims all such representations and warranties. Your access to and use of software and other materials on, or through the website is solely at your own risk. The website makes no warranty whatsoever about the reliability, stability or virus-free nature of such software. Subject to applicable law, under no circumstance is Ideal Tours & Travels and/or its Licensors and/or Suppliers and/or its Service Providers responsible for any direct or indirect, incidental, special, punitive, exemplary or consequential damages of any kind (including but not limited to lost profits, lost savings or revenue, or loss or corruption of data or information) which arises out of or is in any way connected with your use of or inability to use the website whether based on breach of contract, tort, negligence, product liability or otherwise, even if advised of the possibility of such damages. This includes any information, products or services obtained through or any contract entered into via the website, but excludes carriage by air performed by airlines in respect of any ticket obtained using the booking engine provided on the website, which is subject to the conditions of carriage and applicable international conventions.
When using the website you declare and agree:
To use it solely to determine the availability of products and services offered on the website and to assist you to make legitimate reservations or transact business with us. You agree to use the website only for personal, non-commercial use.
To use the website services to make only legitimate reservations.
You are at least 18 years of age and you possess the legal authority to create a binding legal obligation.
You will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
Not to make any false reservation or any reservation in anticipation of demand. The website may cancel, without notice, all confirmations associated with multiple reservations to one or more destination on or about the same date.
Not to deface, alter or interfere with the front end “look and feel” of the website or the underlying software code.
Not to take any action that may impose an unreasonable or disproportionately large load on the website or related infrastructure.
To all of our terms and conditions of purchase, including, but not limited to, full and timely payment of all amounts due and compliance with all rules concerning availability of prices, products, or services. All fees, assessments, charges, taxes and duties arising out of use of the website are your sole responsibility.
Not to do anything which will or might damage, interfere with, disrupt access to, interrupt or impair the functionality of the material available on the website, nor to upload any material that contains any computer viruses or other codes, files or programs designed to interrupt, destroy or limit the functionality of any software or equipment.
Not to post, distribute or otherwise upload any defamatory, libellous, offensive, infringing, obscene, indecent, harmful, threatening, abusive, tortuous, racially or ethnically objectionable or otherwise unlawful material or information or send any chain letters, junk mail, ‘spamming’ material or any other form of bulk communication.
Not to threaten, harass, stalk, abuse, disrupt or otherwise violate the rights of others, including individual privacy rights.
Not to obtain or attempt to obtain unauthorised access to the website or any private or member account areas on the website, nor to impersonate any person or misrepresent your affiliation with another person.
Not do, cause or permit anything to be done that may infringe damage or interfere with any intellectual property rights of nor any of our associated companies or third parties.
Also, not to do anything that is otherwise unlawful or which may create any liability on the part of the website.
Violate this Agreement or any applicable legislation in any other manner.
Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents thereof as may be required by law.
Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another computer.
Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded.
Falsify the origin or source of software or other material contained in a file that is uploaded.
Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.
Use this website or its contents for any commercial purpose;
Access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website;
Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
Deep-link to any portion of this website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
‘Frame’, ‘mirror’ or otherwise incorporate any part of this website into any other website without our prior written authorisation.
Not to host, display, upload, modify, publish, transmit, update or share the following:
Information belonging to another person for which the user does not have any right.
Information that is hateful, grossly harmful including harmful to minors, paedophilia, invasive of others’ privacy, racially, ethnically objectionable, disparaging, encouraging money laundering or gambling.
Information that infringes any Patent, Trademark, Copyright or other Proprietary rights.
Information that deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
Information that threatens the unity, integrity, defence, security or sovereignty of the countries we operate in, friendly relations with foreign states or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or insults any other nation.
Information that impersonates another person.
If the website considers that you have breached any of these terms and conditions or have otherwise demonstrated inappropriate conduct when using the website,Ideal Tours & Travels reserves the right to:
Warn you that you have breached these terms and conditions, and ask you to stop such conduct;
Delete any material or content which you may have posted without notice to you;
Take measures (including terminating, suspending or restricting your access) to, and preventing you from using the website;
Cancel any bookings and/or reservations that you may have with Ideal Tours & Travels without reference to you;
Report your activities to an internet service provider or relevant authorities;
Take legal action against you.
All content of the Ideal Tours & Travels website is subject to copyright. The website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the website.The website, sister companies’ names, and any other product or trade names of Ideal Tours & Travels referenced to the website are our trademarks and/or registered trademarks. Other product and company names mentioned herein may be the trademarks of their respective owners.
We accept all major credit cards and debit cards. You can make bookings on the website for passengers other than yourself. We accept credit cards issued across various geographies. However, we may keep certain credit cards issued by certain countries blocked on our website / mobile apps during the booking process. We accept debit cards that have been unlocked by the respective issuing banks to be used on e-commerce websites. In case your debit card does not work on the site / app kindly contact your issuing bank to get it activated. Banks may replace your old debit card with a new one that allows you to transact on e-commerce websites. Your credit card / debit card will be debited when you click on the confirm button. The tickets shall be delivered to you to your registered email address once the payment has been confirmed by our payment gateway. Disclaimer: Ideal Tours & Travels accepts no liability or responsibility and will not be liable or responsible for any loss, damage, misuse or unauthorised access occurring in connection with the provision of credit / debit card data. Ideal Tours & Travels will not be responsible or liable for any action or decision made by you in reliance on the information with regard to credit / debit card usage on this website even if Ideal Tours & Travels has been advised of the possibility of these damages. Convenience charge will not be refunded We will make every effort to maintain confidentiality when securing an online or mobile payment. This covers the security of your credit card details and other personal information. We do not store your credit/debit card data. All credit/debit card and payment information is secure, encrypted and handled by fully-certified payment providers.
If your booking or account shows signs of fraud, abuse, or suspicious activity, the website may cancel any travel or service reservations associated with your name, email address, or account, and close any associated Ideal Tours & Travels accounts. If you have conducted any fraudulent activity, the website reserves the right to take any necessary Criminal and/or Civil legal action and you may be liable for monetary losses to the website, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact Ideal Tours & Travels Customer Care. The website reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Ideal Tours & Travels systems, as well as its clients’ interests, are and remain, well-protected. Towards this end, Ideal Tours & Travels may take various steps to verify and confirm the authenticity, enforceability and validity of bookings placed by you. If Ideal Tours & Travels in its sole and exclusive discretion, concludes that the said transactions are not or do not reasonably appear to be authentic, enforceable or valid, then Ideal Tours & Travels may cancel the said bookings at any time before the scheduled time of departure of the relevant flight or before the expected date of visit to any property booked through idealtours.in. Online booking & Purchases Contracts for products and services Unless otherwise expressly stated on the site, the Operator acts as agent for its third party providers and distributors for all products and services purchased by you on this site. You may place bookings for or may make purchases of products and services online at this site. A contract for the sale and purchase of products and services may be made online at this site by your acceptance of the products and services offered on the site (the “Contract”) by third party providers and/or distributors and/or where stated, the Operator, and you hereby agree to waive any rights to challenge the validity or enforceability of Contracts entered into on this site on the grounds that it was made in electronic form instead of by paper and/or signed or sealed. Please note that by indicating your acceptance to purchase any product or service offered on the site, you are obligated to complete such transactions. You are prohibited from indicating your acceptance to purchase products and services where you do not intend to complete such transactions. The responsibility for ensuring compliance with all applicable laws shall be yours alone. By submitting an order to purchase goods or services, you represent and warrant that you have the legal right to purchase, utilize and/or possess such goods or services. You are solely responsible for checking that the booking and/or purchase made contains the correct information (including dates, names and timings) before proceeding to payment. The Operator and the third party providers and distributors shall be entitled to rely on the information contained in your booking and shall not be responsible for any error(s) made in your booking and/or purchase.
As a condition of use of the Ideal Tours & Travels website, you agree to indemnify us from and against any and all liabilities, expenses (including attorney’s fees) and damages arising out of claims resulting from your use of the website, including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions. In no event will the website be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites. In no event will the website or any of its contractors, directors, employees, agents, third-party partners, licensors or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the site (including any and all materials) or any reference sites, or (iv) any other interactions with the website, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or five hundred Dirham(AED 500), whichever is less. Waiver The failure of the website to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by Ideal Tours & Travels. Links to Third-Party Websites The website may contain links and pointers to internet sites maintained by third parties. The website does not operate or control in any respect any information, products or services on such third-party sites. Third-party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third-party links and pointers. If you are dissatisfied with any aspect of the website or if you have any grievances about any of the services provided by the website please contact us. How to reach Ideal Tours & Travels: Email us directly at vacations@idealtours.in Go to our “contact us” page on the website and state your grievance in the subject of the “contact us” form.All content of the Ideal Tours & Travels website is subject to copyright. The website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the website.The website, sister companies’ names, and any other product or trade names of Ideal Tours & Travels referenced to the website are our trademarks and/or registered trademarks. Other product and company names mentioned herein may be the trademarks of their respective owners.
The Terms and Conditions, its performance and all disputes arising out of or in connection with the Terms and Conditions shall be governed by the laws of UAE. You hereby consent and submit to the non-exclusive jurisdiction of the courts of the UAE in all questions and controversies arising out of or in connection with the Terms and Conditions, its performance and your use of this site. Rules and Restrictions Until the price of the ticket is paid in full, should there be an increase in airfare or taxes, the same will be intimated and charged to you. Until the price of the ticket is paid in full, the booking is subject to cancellation by the airline or idealtravels.in without any prior notice. If the payment is not accepted on given credit card number(s), you will be notified as soon as possible. In such a circumstance you need to speak to the relevant card issuing Bank, or provide alternate credit card number, or change mode of payment if available. If you find some errors on the booking/ ticket: you need to report the same within 24 hours your corresponding travel document/itinerary Travelwings.com is not responsible for any schedule change by the airline after issuance of the ticket, but will inform you of the same if informed by the airlines. It is advisable to reconfirm your flight timings 24 hours prior to your flight departure. All tickets are subject to date change and cancellation penalties with exception of some tickets being non-refundable but reusable later as per the rules of the airline. Partially or half-utilized tickets are non-refundable. There will be no refund for NO SHOWS. In cases where customer is entitled for full refund, a transaction-processing fee of AED 50 per ticket will be applicable. All tickets have a ticket validity within which the travel has to be finished, and date change on the ticket can be done only as per the validity of ticket. Should you require further details on this, kindly contact our Customer Care Center. The Frequent flier miles will be as on the sole discretion of respective airlines.idealtravels.in will not be responsible for any mileage guarantee. Infant is defined as a traveler whose age must be under 24 months throughout the entire journey. If the infant is 24 months or above on the return journey then the infant fare would not be applicable and you will need to buy the ticket under applicable child fare. A maximum of one infant is allowed to travel with each adult passenger. In case of more than one infants travelling with one adult, first infant would be charged the infant fare but for the second infant applicable child fare would be charged. Few airlines do not allow children to travel alone (Unaccompanied Minors) or with an accompanying young adult (between 12 – 16 years of age).We do not book unaccompanied minor tickets on idealtravels.in. You are requested to contact our customer care for your date change and cancellation requests. We will assist you as per your requirements. Refund will be processed within 3 to 6 months from the date of submission of tickets. All bookings booked on travelwings.com are subject to cancellation penalty levied by the airlines. Before the commencement of your air travel, please check that you possess all the valid documents required for travel such as passport, air tickets, valid VISA, health certificates, travel insurance, etc. You can amend or cancel your flight booking up to 8 hours before departure. However depending on the airline/sector the cancellation policy might differ and in certain cases carriers may not allow cancellation between 24 to 72 hours before departure. Please check the cancellation policy carefully before going ahead with the cancellation request. For any further assistance you can get in touch with our customer care center.
Our customer support offices in the network. Trustworthy third parties that we use for the provision of certain services, such as enabling our customers to book flights, onward flights, hire cars, hotel reservation, complete tourism trip reservation or other services quickly and easily. Customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries. Third party organisations involved in credit card authorisation. With authorities, if we have a legal obligation to do so. Our employees and agents to do any of the above on our behalf, now or in the future. The companies within our corporate family and with our parent company and corporate affiliates. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this privacy policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future. If you choose not to provide certain personal information we request, you will still be able to visit our site but you may be unable to access certain options or services. Transfer of your personal information In order to ensure that your travel arrangements are completed smoothly and effectively, we may transfer personal information to countries which may not have data protection laws or to countries where your privacy and other fundamental rights may not be protected as extensively. We will transfer information only for the purpose of fulfilling/providing the services you have requested from us, in order to fulfil a contract with a third party for your benefit or to disclose information which we are required to do by law or requested from us by a regulator. Cookies policy There is a technology called “cookies” which may be used by us to provide you with customised information from Almosafer websites or mobile application. A cookie is an element of data that a website or mobile application can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make Ideal Tours & Travels websites or mobile application more user-friendly by, for example, allowing us to take you to the language site of last use so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set it up to notify you when you receive a cookie, so you can decide whether to accept it.
If you’d like to request for account or data deletion, you can do so by contacting us through our call centre. You can also delete your account through our iOS app. Simply sign in with your registered email address or mobile number, and you can find the delete option within your profile details.
