Information collection and use We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain from you. By using our website www.idealtravels.in which also comprises of the mobile site, smartphone app platforms such as iOS, Android and Windows (altogether referred to as “site”), you consent to this use. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you review the respective privacy statements of the other parties with whom you interact. What information will we collect? When you use services provided on this website and/or mobile application, you will be asked to provide certain information:
Personal information, which includes your email address, name, phone number, device ID and IP address.
Transactional information, such as itinerary details.
Booking information, such as travel destination and dates.
Credit/debit card information for payments.
Other information, such as your browsing activity on the website and mobile app.
We will store your personal information in a secure and encrypted format. We do not store your credit/debit card data. All credit/debit card and payment information is secure, encrypted and handled by fully-certified payment providers. Please note that we need to know the names of all passengers travelling or the names related to the reservation concerned. If you are reserving or booking a flight, hotel or package on behalf of someone else, you must obtain their consent to use their personal information. We proceed on the basis that you have obtained the aforementioned consent. We will use this information in the following ways To fulfill our agreement with you, including processing your flight, hotel and package bookings and any other reservations, sending you your itinerary, conducting payment transactions for the services available on the site or contacting you if there is a problem with your reservation. To fulfill our agreement with you, including processing your flight, hotel and package bookings and any other reservations, sending you your itinerary, conducting payment transactions for the services available on the site or contacting you if there is a problem with your reservation. To register you with our website/mobile application and administer our website services where you have registered to receive these. You can unsubscribe from these services by contacting us. To answer any queries which you may send to us by e-mail. For direct marketing purposes. To enable us to review, develop and improve the services which we offer and provide you and other customers (via mail, email, telephone or otherwise) with information about new products and services and special offers we think you will find valuable. We may also inform you about new products and services and special offers of selected third parties, if, at the time of registration, you have opted for receiving the Almosafer newsletter or updates. To personalise your experience and give you a better service (your information helps us to better respond to your individual needs). To improve the user-friendliness of the site (we continually strive to improve the site offerings based on the information we receive from you). To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) and for website traffic analysis. To administer a contest, promotion, survey or other site features. To send emails, SMS, website and mobile app notifications as well as other communications for providing services, responding to inquiries, and/or other requests or questions. To respond to queries of the authorities with regard to your accessing of the site and services availed by you. Automatic logging of session data
